Naomi Harris is a co- founder of Callpliance.com and a nationally recognized leader in call center compliance and operations. With more than two decades of experience building and scaling contact centers, she specializes in integrating regulatory compliance, technology, and culture to protect consumers while driving measurable performance for businesses.

Naomi has led multimillion-dollar call center operations across the U.S. and internationally, implementing FCC and FTC-aligned systems, onboarding frameworks, and quality controls that set new industry standards. She is known for transforming compliance from a checklist into a strategic advantage, reducing risk, increasing transparency, and improving KPIs across large, complex organizations.

As an industry thought leader, Naomi has been a featured speaker at national conferences including LeadsCon, Connect to Convert, and Comply, sharing insights on risk mitigation, contact center performance, and the future of compliant consumer engagement. Through Callpliance, she continues her mission to make compliance a cornerstone of successful, ethical, and scalable contact center operations.